Cleveland Play House seeks a full-time Individual Giving Manager to manage and grow its individual donor program, with a focus on annual giving, mid-level donors, and membership. Reporting to the Associate Director of Development, this role is responsible for donor acquisition, retention, stewardship, and cultivation.
Reports to: Associate Director of Development
Department: Development
Annual Giving & Membership
- ·Manage CPH's annual giving program including direct mail, digital campaigns, telefunding, and membership renewals
- ·Develop and implement strategies to acquire new donors and upgrade existing donors
- ·Manage the CPH membership program including benefit fulfillment and stewardship
- ·Track and analyze annual giving metrics and recommend improvements
Mid-Level Donors
- ·Manage a portfolio of mid-level individual donors ($1,000–$4,999)
- ·Develop personalized cultivation, solicitation, and stewardship strategies
- ·Identify donors with major gift potential for portfolio movement
Stewardship & Donor Communications
- ·Coordinate timely and meaningful acknowledgment of all gifts
- ·Draft donor communications including thank you letters, impact reports, and stewardship materials
- ·Support development communications in partnership with the Marketing team
Database Management
- ·Maintain accurate donor records in the Tessitura database
- ·Pull reports, analyze data, and track fundraising progress
- ·Ensure data integrity and support best practices in database management
Events & Engagement
- ·Support donor cultivation and stewardship events
- ·Assist with opening nights, donor receptions, and special engagement opportunities
- ·Bachelor's degree or equivalent combination of education and experience
- ·Minimum 2–3 years of experience in nonprofit fundraising, development, or a related field
- ·Strong written communication skills; experience with donor communications preferred
- ·Familiarity with fundraising databases; Tessitura experience a plus
- ·Detail-oriented with strong organizational and project management skills
- ·Ability to work some evenings and weekends for donor events and performances
- ·Experience managing annual giving programs or membership programs
- ·Experience with direct mail, digital fundraising, or telefunding campaigns
- ·Knowledge of Cleveland's philanthropic community
- ·Experience in performing arts or cultural organizations
$55,000–$65,000 commensurate with experience. Benefits include group health insurance (CPH contributes a portion of premium), group dental and vision, paid vacation, company and discretionary holidays, 401(k). Parking available at employee's cost.
Submit a cover letter and resume as one combined document to rfink@clevelandplayhouse.com or apply via the careers portal at the link below.